Returns & Refund Policy

Effective Date: March 29, 2026

At Haus of Vintage, we specialize in authentic vintage luxury handbags. Each item is carefully sourced and is one of a kind. Due to the unique and pre owned nature of vintage items, all purchases are final sale.

Final Sale

All items sold on Haus of Vintage are final sale. We do not accept returns, exchanges, or cancellations once an order has been placed.

Because vintage items may show signs of previous use, we encourage customers to carefully review all product photos, descriptions, and measurements before completing a purchase.

If you have questions about an item prior to purchasing, please contact us and we will be happy to assist.

Condition of Vintage Items

Our products are pre owned vintage items and may show normal signs of wear consistent with age and prior use.

We aim to provide clear photographs and accurate descriptions so customers can evaluate each item before purchasing.

Minor signs of wear such as small scratches, creasing, patina, or hardware wear are typical for vintage luxury goods and should be expected.

Authenticity Guarantee

Haus of Vintage guarantees that every item sold on our website is authentic.

If an item is proven to be inauthentic by a recognized professional authentication service, we will provide a full refund upon verification.

To initiate an authenticity claim, please contact us within 7 days of delivery with documentation from a qualified authentication service.

Damaged or Incorrect Items

If you receive an item that was damaged during shipping or if you receive the incorrect item, please contact us within 48 hours of delivery so we can review the issue and assist.

Contact

If you have any questions about an item before or after purchase, please contact us.

Haus of Vintage
hello@thehausofvintage.com